Update to BikeTrac Lite – Automated Call

Dear customer,

Ref: Update to BikeTrac Lite – Automated Call

We are delighted to bring you news of an important update to your BikeTrac Lite user experience, that will take effect from November 4th.

From this date onwards, a new automated call option will be implemented for all BikeTrac Lite users when contacted in the event of an Movement Alert. This function will be automatically switched on, meaning in the event of receiving a call, you simply confirm if the alert is a theft or a false alarm, by pressing the corresponding number on your keypad. All current methods remain the same, the call is an additional service.

Please note, if you would prefer NOT receive an automated call you are able to switch it OFF. Log in to your account via a computer > Alerts > Security Alerts > “Voice” – here you can toggle ON & OFF, scroll down and click “Save Changes” to confirm.

Thank you as ever for your support. If you have any questions, please feel free to contact the team at hello@alltrac.co.uk or call on 01327 317980