Newsletter – Winter Update

Published on 13th December 2022

Dear customer,

Firstly we’d like to thank you for your continued support throughout 2022. The feedback and comments we get from our customers is what drives us to keep delivering what we believe is the most complete tracking solution on the market.

This year we’ve recovered in excess of 250 stolen bikes. Pleasingly, some of these recoveries have led to both convictions and the recovery of other bikes located at the same time. In total, we’ve now recovered more than 1700 stolen bikes, with an estimated value now exceeding £13m. We hope this gives you the confidence that you made the right choice.

In a bid to make sure we continue to offer you more, this year we’ve also joined forces with more partners on our ‘Advantage’ Scheme. If you’ve not looked before, simply log-in to your account, click Advantage and see the many offers available to you as a customer with a valid subscription. These vary from money off Garmin sat navs, to reduced RAC breakdown cover and even experiential offers, like the Silverstone Rally School. Take a look.

And as a thank you for your continued support, we are pleased to offer you an extra special offer on our HARD Security range, running until the end of January. We always urge riders to ‘layer-up’ their security, to make it more difficult for thieves, whether at home or on the road, so take a look at our Ground Anchors as well as our portable Grab Bag & Chain. As a thank you, you can save 30% off any of our HARD Security range, by using the code ‘THANKYOU22’. Please visit the Advantage section to claim this offer.

We also welcome the opportunity to help you with any questions or special requests too. If for example you don’t plan to use your bike for a while, then we can offer advice on the best way to maintain battery condition for example. Please do feel free to call us if you have any questions or suggestions. We can be reached on 01327 317980. We’d love to hear from you.

In the meantime, while our offices will close temporarily during some of the holiday period, our Secure Operating Centre and the Securitas team will remain in full service throughout the entire period, assuring you complete cover throughout. If you have any questions whatsoever, please address them to hello@biketrac.co.uk where will get back to you as soon as possible.

BikeTrac Office will be closing from 2PM on 23/12/22 and will reopen at 9AM on 3/1/23 (Note: this does not affect any recovery services – our Secure Operating Centre remains open)

Thank you and we look forward to protecting your machine once more in 2023.

The BikeTrac team